Privacy Policy for Villa Ima
Villa Ima ("we," "our," or "us") is committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and Italian privacy laws. This policy explains how we collect and use your information when you book a stay at our holiday home.
1. Data We Collect
To process your reservation and comply with Italian law, we collect the following:
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Contact Information: Name, email address, and phone number.
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Identification: Copies of passports or national ID cards for all guests.
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Payment Information: Details required to process deposits, balances, or security deposits via credit card.
2. Why We Collect This Data
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Legal Obligation: In Italy, property owners are legally required to report guest identity information to the local police (Questura) within 24 hours of arrival.
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Contractual Necessity: We use your data to manage your booking, process payments, and communicate specific arrival instructions.
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Communication: To confirm pet arrivals or specific accessibility requirements.
3. Data Retention and Security
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Storage: We implement security measures to ensure your ID copies and personal details are stored safely.
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Retention: We only keep your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Passport copies are typically deleted after the mandatory police registration is complete and the stay has ended.
4. Third-Party Sharing
We do not sell your data. We only share your information with:
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Local Authorities: As required by Italian law for tourist registration.
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Service Providers: Such as payment processors or booking platforms (e.g., Wix) used to facilitate your stay.
5. Your Rights
Under the GDPR, you have the right to:
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Access the personal data we hold about you.
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Request the correction or deletion of your data.
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Object to the processing of your data.
6. Contact Information
For any questions regarding your data or to exercise your rights, please contact the owner of Villa Ima directly via the email address provided during your booking.